Refund and Returns Policy

No Returns Policy

At Creations By Rita, we take great pride in creating custom, personalised products tailored to your specifications. As all of our items are made to order and personalised, we are unable to accept returns or exchanges.

Please carefully review your order details, including customisation, before completing your purchase. We will provide a draft of your design for approval prior to production to ensure that the final product meets your expectations.

If you receive a defective or damaged item, please contact us within [2] days of receiving your order, and we will work with you to resolve the issue promptly.

Thank you for understanding and for choosing Creations By Rita.

Need help?

Contact us at info@creationsbyrita.com for questions related to refunds and returns.